Service
Repairs
How often
As needed, every day until 10
Fee
At cost, with no markup
Included
A staffed repair line
Emergency cover overnight
Vetted and insured trades
Your approval before any job over $300
Invoices attached to your statement
The repair line is answered by a person every day until 10 at night, and by an emergency service overnight. The median time from a call to a booked trade is four hours.
Who pays for what
Anything under $300 we approve and you see on your statement. Anything over, you get a quote first. Trades bill at cost and we add nothing on top.
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